Job Title: PHRN Clinical Analyst – Voice Account

Work Location: Quezon City, Philippines
Work Setup: Work from Home (WAH)
Work Schedule: Shifting
Experience: 1-6yrs

Key Responsibilities :

• Handle healthcare-related customer inquiries through voice support.

• Provide accurate information and assistance based on established healthcare processes.

• Review and document customer interactions accurately in the system.

• Follow quality standards, confidentiality requirements, and company procedures.

• Maintain professional communication while meeting performance targets.

Required Skills : 

• Active Philippine Registered Nurse (PHRN) license.

• Bedside, hospital, or clinical experience as a Staff Nurse.

• Strong verbal communication and interpersonal skills.

• Good documentation and problem-solving skills.

• Ability to work on a shifting schedule.

Qualifications : 

• Must be a Philippine Registered Nurse with an active license valid for at least six months from the date of application.

• Minimum of one year of bedside, hospital, or clinical experience as a Staff Nurse. Training and internship experience will not be considered.

• Must have a valid Certificate of Employment (COE) from recent employers.

• Former or current employees of the client are not eligible.

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