Program: Travel & Hospitality

Location: MOA, Pasay City
Work Setup: Onsite
Shift: Graveyard Shift
Salary: PHP 45,000 - PHP 65,000 package
Start Date: ASAP
Openings: 2

Job Overview

We are hiring an experienced Outbound Sales Assistant Manager to lead sales operations for a Travel and Hospitality program. The ideal candidate has strong BPO sales, outbound telesales, people management, coaching, and sales performance management experience.

This role is suited for a sales leader who can drive conversion, improve team performance, coach leaders, and implement strategies to achieve business targets.

Key Responsibilities

• Lead and manage a team of sales professionals in a high-volume BPO environment.

• Drive inbound and outbound sales, conversion, cross-selling, and upselling.

• Develop strategies to improve sales performance, conversion rates, and revenue.

• Coach Team Leaders and sales teams on objection handling, sales techniques, and customer engagement.

• Monitor key sales metrics and create action plans to address performance gaps.

• Implement short-term initiatives and course corrections to improve team results.

• Manage operational activities within defined business objectives.

• Collaborate with stakeholders and provide sales performance updates and recommendations.

• Identify opportunities to improve daily sales processes and team performance.

Qualifications

• 5-8 years of BPO Sales experience.

• 2-3 years of leadership or people management experience, preferably managing Team Leaders, Senior Team Leaders, or Assistant Managers.

• Strong experience in Outbound Sales, Inbound Sales, Telesales, Sales Coaching, and Operations.

• Proven track record of driving sales performance and developing high-performing teams.

• Strong knowledge of sales KPIs, conversion strategies, objection handling, coaching, and action planning.

• Excellent communication, presentation, stakeholder management, and leadership skills.

• Dynamic, proactive, energetic, and confident when engaging with teams and clients.

• Experience in Travel & Hospitality, hotels, cruise lines, or related industries is preferred.

• Available to start ASAP.

• Willing to work onsite in MOA on a graveyard shift.

Key Skills & Keywords

Outbound Sales | Inbound Sales | BPO Sales | Telesales | Sales Assistant Manager | Sales Manager | BPO Operations | Travel Account | Travel & Hospitality | Sales Leadership | People Management | Team Management | Sales Coaching | Sales Performance | Conversion | Upselling | Cross-selling | Objection Handling | Sales KPIs | Performance Management | Call Center | Customer Service | MOA | Pasay | Graveyard Shift

Interested?

If you have the required BPO sales leadership experience, submit your updated CV and apply now. Immediate joiners are encouraged to apply.