Job Title: Outbound Sales Assistant Manager

‎Program :Travel

‎Work Location: MOA

‎Work Setup & Schedule: Onsite/Grave yard

‎Salary:45k-65K (package)

‎Start date : ASAP

‎HC : 2

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‎JD:

‎●Telesales (Inbound/Outbound) work is typically performed in a call center environment and focuses on Nominal inbound customer service (logging requests, activating accounts, setting up service appointment times, etc., transfers issues for resolution to customer service reps)

‎●Primary focus is selling Inbound work includes responding to customer-initiated calls to activate a service, request a product/service change, schedule an installation or repair, or resolve a product/service or billing issue

‎●Selling targeted products/services as part of the customer-initiated interaction

‎●Outbound work includes Initiating calls to potential customers from a list of provided leads. Leads on the list are: Existing customers targeted for cross/up sell prior customers and potential new customers

‎●Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates

‎●Executes specialized projects and activities and typically works according to set principles

‎●Usually generates and initiates own workload and doesn’t need instructions or guidelines

‎●Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product

‎●Positions at this level are expected to significantly improve the day-to-day activities/processes

‎●Manages and oversees the implementation of short-term activities within the team

‎●Decisions are of an operational nature within a defined scope

‎●Positions on this level delivers their share of professional responsibilities focusing on professional excellence

‎●Typically manages a team of Individual Contributor co-workers

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‎Qualifications :

‎●Minimum 5–8 years of BPO Sales experience

‎●At least 2–3 years managing leaders (Sr. Team Lead/Assistant Manager level, Sales, Outbound Sales, Coaching, or Operations)

‎●Strong background in Outbound Sales, objection handling, and conversion strategies

‎●Proven experience in driving sales performance and developing high-performing teams

‎●Strong knowledge of performance metrics, coaching, and action planning

‎●Excellent communication, stakeholder management, and presentation skills

‎●Energetic and engaging during the interview – client non-negotiable

‎●Dynamic, proactive, and capable of building strategies and implementing course corrections

‎●Preferably with Travel & Hospitality experience, especially cruise lines or hotels

‎●Can start immediately

‎●Willing to work onsite at TP MOA

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‎Recruitment process - Operations (hiring manager) Interview and Client Interview

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‎Years of BPO Sales experience

‎Years of leadership/people management experience

‎Years of Outbound and Inbound Sales experience

‎Years of Travel & Hospitality experience

‎Last drawn salary

‎Expected salary

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