Gratitude India

Operations manager (Sr. Manager level

2 - 3 year(s)

Philippines - Batangas Calabarzon

100 - 110 Thousand p.m

Job Description

6 candidate(s) have already applied for this Job. Don't miss out. Apply now

Role: Head/Vice President/General Manager-Fund Management

Timings: Day Shift (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: Top Management

Key Skills:

Content Moderator
BPO Operation manager
Trust and Safety

Account: Content Moderation
Salary: Max of 110k
Work location/Set up: Onsite/ Alabang
Shift Schedule: GY

Job Summary:
We are looking for an experienced Operations Manager to lead and oversee our Content Moderation team. The ideal candidate has a proven background in Trust and Safety or Content Moderaton within a BPO environment and can manage daily operations, drive team performance, and ensure service quality.

Key Responsibilities:

Lead, coach, and manage a team of content moderation specialists to meet operational goals.
Monitor performance metrics, provide feedback, and implement improvement plans.
Ensure adherence to Trust and Safety policies, guidelines, and quality standards.
Collaborate with cross-functional teams to optimize workflow and operational efficiency.
Prepare and present operational reports and insights to senior management.
Implement process improvements and drive initiatives to enhance team performance.
Address escalations and provide solutions promptly.

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

Search more jobs

Anitha Batamuriza

Recruiter - Gratitude India

View Details

Batangas Calabarzon ,

Followers

Similar Jobs

View All

Onboarding Specialist ( pre hire process specialist)

2 - 3 year(s)

Confidential

Gratitude India

Batangas Calabarzon

BPO

Customer Retention Specialist

(156908) Workforce Management Executive | Onsite Cebu

3 - 4 year(s)

40 - 45 Thousand p.m

Gratitude India

Cebu Central Visayas

BPO

Head/Vice President/General Manager-Fund Management

Asset Servicing Vice President

10 - 12 year(s)

Confidential

Gratitude India

Manila

Accounting / Finance

Head/Vice President/General Manager-Fund Management

Operations -Team Leader- (QA Analysts| HCM)

2 - 5 year(s)

Confidential

Gratitude India

Quezon Calabarzon

BPO

Team Leader

Service Desk Transformation Consultant

6 - 8 year(s)

100 - 130 Thousand p.m

Gratitude India

Manila

BPO

Consultants

Operations Supervisor

1 - 3 year(s)

25 - 40 Thousand p.m

Gratitude India

Manila

BPO

Customer Delivery Manager

AR Coordinator

1 - 2 year(s)

25 - 30 Thousand p.m

Gratitude India

Manila

BPO

Accounts Receivable

Workday Extend Application Developer

2 - 5 year(s)

Confidential

Gratitude India

Cebu Central Visayas

BPO

Account Manager

Cash Ops Analyst – VERY URGENT (REOPENED)

1 - 4 year(s)

20 - 25 Thousand p.m

Gratitude India

Manila

BPO

Other

Spanish Bilingual

2 - 5 year(s)

95 - 100 Thousand p.m

Gratitude India

Quezon Calabarzon

BPO

Customer Service Executive