Skills:

•  Proven experience as Manager/Sr Manager or similar position.


•  Experience with recruiting and performance evaluation processes.


• Familiarity with financial and customer service principles.


•  Good math skills with the ability to create and analyze reports, spreadsheets


• Proficient user of MS Office (MS Excel in particular).


• Leadership and organizational abilities.


•  Interpersonal and communication skills.


• Willingness to work in US Shift.

Experience:

10+ Years of healthcare experience in RCM.

College Graduate

Job Description:

• Delivery of work as per SOWs, maintain client confidence, expand team in terms of, improvement in process standards and associate efficiency.

Job Responsibilities

• Improve Accounts/Teams Performance


•  Developing the team to execute business operations and cater to projected growth efficiently


•  Manage all facets of professional billing revenue cycle processes;


• Conduct performance appraisals for the TLs, QAs and Associates


• Planning and managing the unit's operations and ensuring its success as a profit center


• Training the team and developing operating processes & systems to deliver outstanding client services


•  Innovate to optimize production and constantly improve Production, Quality, and Turnaround Time


• Analyzing the workflow to improve process quality and enhance productivity


• Developing the organization & policies to motivate & retain the workforce, manage the funds flow, and general administration.


• Responsible for attendance across client teams, Development and maintenance of SOP, and other documentation to ensure uniformity across teams and processes Transition Management


• Submits periodic reports to the superiors on the performance and the growth plans available with the client


• Contribute towards minimizing attrition & absenteeism