Gratitude India

Operations Assistant Manager

2 - 4 year(s)

Philippines - Manila (Alabang Muntinlupa City)

60 - 70 Thousand p.m

Job Description

2 candidate(s) have already applied for this Job. Don't miss out. Apply now

Role: Training Manager

Timings: Night Shift (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Communication Skills

Qualifications :
•Bachelor’s degree preferred; equivalent work experience accepted.
•At least 2 years of pure insurance experience (billing, account management, or policy servicing).
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership/supervisory role.
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•Must have prior BPO experience.

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

Search more jobs

Benjamin Etuweire

Recruiter - Gratitude India

View Details

Manila ,

Followers

Similar Jobs

View All

QA Lead with TOSCA

5 - 20 year(s)

50000 - 95000 Thousand p.m

Gratitude India

Manila

BPO

Account Manager

Insurance CSR - EXL Alabang - 24K + Benefits - Virtual Interview

1 - 20 year(s)

22000 - 24000 Thousand p.m

Gratitude India

Manila

BPO

Account Manager

CSR -Allied Account -Sagility Alabang

2 - 12 year(s)

23000 - 24000 Thousand p.m

Gratitude India

Manila

BPO

Account Manager

EUC Lead

10 - 15 year(s)

130 - 200 Thousand p.m

Gratitude India

Manila

BPO

Any Other

Trainer

2 - 4 year(s)

25500 - 35000 Thousand p.m

Gratitude India

Manila

BPO

Any Other

Multilingual Service Desk Agent (Polish)

2 - 3 year(s)

80 - 85 Thousand p.m

Gratitude India

Manila

BPO

IT Support

Sourcing Assistant Manager

2 - 5 year(s)

40 - 60 Thousand p.a

Gratitude India

Manila (Ortigas)

BPO

Manager -Customer Service

Technical and Support Sales At least HS Grad with 1 year BPO or non-BPO exp

1 - 3 year(s)

Confidential

Gratitude India

Manila

BPO

Customer Success Specialist

USRN Training Specialist

2 - 3 year(s)

60000 - 80000 Thousand p.m

Gratitude India

Manila

BPO

Account Manager

Customer service representative

0 - 1 year(s)

20000 - 28000 Thousand p.m

Gratitude India

Manila

BPO

Customer Service Executive