Now Hiring for Customer Service Rep | Earn up to 23K* |

Qualifications

• Must be 18 and above


• Completed at least 2 years in college (no back subject) with or without experience


• Or High school graduates with at least 6 months call center experience (ops tenure)


• Experience in customer service is an advantage but not required


• Amenable to work on holidays, weekend, and shifting schedule


• Professional, enthusiastic, and customer service oriented

Skills Required

• Excellent oral and written communication


• Must exhibit active listening


• Must have keen attention to details


• Must have good conversational skills


• Must have good problem solving and analytical skills


• Ability to arrive at decisions independently and demonstrate persuasion and negotiation skills


• Ability to educate customers on inquiries and other product information


• Ability to handle issues and complaints in a courteous and professional manner


• Ability to multi-task and access multiple data source simultaneously


• Ability to probe effectively


• Ability to sell using consultative sales approach or suggestive pitches on customer purchases