Hiring: Monitoring, Observability & Event Management Architect

Location: Quezon City (Hybrid)
Shift: Night Shift
Salary: PHP 100,000–108,000
Start Date: ASAP

Are you an experienced Monitoring & Observability Architect with expertise in ServiceNow ITOM, Azure Monitor, AIOps, and DevOps? Join our team to design and deliver enterprise-scale monitoring, observability, and event management solutions that drive reliability, automation, and operational excellence.

Key Responsibilities

• Design and implement enterprise Monitoring, Observability, and Event Management solutions.

• Architect and integrate ServiceNow ITOM Event Management and AIOps.

• Develop monitoring solutions across Azure, SaaS, PaaS, and IaaS environments.

• Collaborate with engineering teams to implement scalable monitoring and automation strategies.

• Drive observability standards, automation, and continuous improvement.

• Support technologies including Azure Monitor, Grafana, AppDynamics, ThousandEyes, Prometheus, and related platforms.

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or a related field.

• 5+ years of experience in IT Monitoring, Observability, SRE, or related technical roles.

• 3+ years in an IT Architecture role with strong expertise in Application Performance Management (APM).

• Hands-on experience with ServiceNow ITOM, Event Management, and AIOps implementation.

• Strong knowledge of Azure Monitor, Azure Log Analytics, KQL, Telemetry, Automation, Ansible, and PowerShell.

• Experience with DevOps, API integrations, and scripting using Python, PowerShell, JavaScript, C#, or SQL.

• Solid understanding of network fundamentals, ITSM, and enterprise monitoring best practices.

Preferred Skills

ServiceNow ITOM | AIOps | Azure Monitor | Azure Log Analytics | KQL | Observability | Event Management | SRE | Grafana | Prometheus | AppDynamics | ThousandEyes | Azure | DevOps | Automation | Ansible | PowerShell | Python | JavaScript | C# | API Integration

Pre-Screening Questions

• Years of experience in IT Monitoring or related roles?

• Years of experience as an IT Architect focused on Monitoring/APM?

• Current/last salary?

• Expected salary?

• Are you willing to work Hybrid in Quezon City on a Night Shift?

• How soon can you start?

Apply now if you're passionate about building resilient, enterprise-grade monitoring and observability platforms using the latest Azure, ServiceNow ITOM, AIOps, and DevOps technologies.