Job Title: Mainframe Operations & Production Control 

Work Location: BGC Taguig or Makati

Shift: Night Shift/ Shifting - This role requires flexibility

Work Set-up: RTWO/ Hybrid 

Salary range: (L1) 3-5 yrs: 40K to 70K

(L2) 10+ years: 150K

Years of experience:

L1 - 3-5 Years of experience in Mainframe Console Operations, Production Control and Batch Monitoring & Scheduling, Pager Duty 

L3 – 10+ Years of experience in Mainframe Console Operations, Production Control and Batch Monitoring & Scheduling, Pager Duty 

Technical Requirements:

• Good understanding of IBM Mainframe HW, Consoles, HMC, SE, z/OS, DB2, CICS, IMS DB/DC & IBM Utilities

• Experience in Batch Monitoring, Scheduling and adhoc changes using tools 

• Experience in Autosys is added advantage. 

• Experience in User ID, Access Management and IAM – Identity Access Management using RACF

• Experience in Mainframe Version Control and Release Management Tools 

• Monitor all batch flow processing and ensure timely completion of endpoints / milestones. 

• Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly

• Track incoming and outgoing transmissions ensuring they meet deadlines

• Monitor real time performance of the computing environment

• Perform scheduled and unscheduled system shutdown and start up (IPL) utilizing HMS, SE, 

• Consoles. Perform environmental verifications after IPL is complete

• Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.

• Respond to all hardware faults or failures requiring escalation and support from outside vendors.

• Work with vendors toward resolving these incidents. Report them via problem tracking software

• Respond to all console messages and alerts requiring intervention and action

Others:

• Should be amenable to working in Taguig or Makati 

• Must not be a job hopper who only works for less than a year per company

• Not a current or former employee of TCS

Summary of key responsibilities:

• Provide 24 x 7 console monitoring of Mainframe infrastructure and Application Systems (e.g., Hardware, batch schedules, interfaces, database table spaces)

• Respond to console messages & alerts, and take corrective actions as required

• Carry out IPL, POR, Region Bounce

• IBM and other OEM/ISV Vendors Coordination, Communication and Liaison. 

• Identify, report, troubleshoot and escalate negative trends, Incidents and Problems 

• Resolve or assist in Resolving Incidents and Problems 

• Execute and monitor production, test and demand Batch Jobs (e.g., scheduling, execution, reruns, cancellations, hold & release and reporting of Batch Jobs)

• Monitor job processing, and identify, resolve and or escalate incomplete jobs

• Start-up and shut-down online systems and interactive systems as per SOP or demand

• Mainframe File Transfers & Transmission Management, 

• Mainframe Output, Printing and Report Management

• Mainframe Code Promotion and Release Management