Job Title: Lead IT Systems Analyst (Automation)

Shift: Day shift 8 am – 5 pm

Work set up: Hybrid 3x a week in BGC Taguig and Ortigas, Pasig

Salary range: 80K to 150K (Maximum)

Required years of experience: 3+ years

Start date: ASAP

Primary Functions:

The IT Systems Analyst (Automation) will provide technical, analytical, and administrative support to CTOC-SSG, with responsibilities including:

• Design, develop, test, and deploy automation solutions using Automation Anywhere, Power Automate, and other approved RPA tools

• Document current state (As-Is) process models and design future state (To-Be) process models aligned with business requirements

• Apply RPA best practices to design efficient, maintainable, and scalable workflows

• Conduct design walkthroughs and present solutions to stakeholders for validation and feedback

• Ensure all automation solutions comply with ADB's enterprise security requirements and IT governance standards

• Support the establishment and maintenance of RPA governance methodologies, including bot monitoring, exception handling, and change management procedures

• Collaborate with business units to identify automation opportunities and build the organizational RPA roadmap

• Develop and maintain technical documentation including solution design documents, user guides, and operational runbooks

• Provide ongoing support and maintenance for deployed bots, including troubleshooting and performance optimization

Relevant Experience & Requirements:

Education: 

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or a

related discipline.

• Professional certifications in RPA platforms (e.g., Automation Anywhere Certified Advanced RPA Professional, Microsoft Power Platform certifications) are highly desirable.

Experience: 

• Minimum 3 years of experience as an automation/RPA developer

• Demonstrated proficiency in Automation Anywhere and/or Microsoft Power Automate

• Completion of at least 3 enterprise-level RPA engagements covering the full lifecycle (requirements definition, design, development, testing, deployment, and hypercare)

• Proven experience working in agile teams with delivery through short sprints

• Experience with ERP systems (Oracle preferred) from a data and integration perspective

Technical Competencies:

• RPA Platform Expertise: Automation Anywhere (A360 preferred), Microsoft Power Automate, or equivalent RPA tools

• API Development: RESTful API design, development, and integration

• Programming: Familiarity with scripting languages (Python, JavaScript, VBScript) for bot customization

• Database Knowledge: SQL proficiency for data extraction and manipulation

• Microsoft 365: Advanced proficiency in Excel, SharePoint, and Power Platform components

• Documentation: Ability to create clear process maps, technical specifications, and user documentation

Desirable Qualifications:

• Experience with process mining tools (e.g., Celonis, UiPath Process Mining)

• Familiarity with AI/ML integration in automation (Intelligent Document Processing, NLP)

• Knowledge of RPA Center of Excellence (CoE) operating models and governance frameworks

• Experience with bot monitoring, analytics dashboards, and benefits realization tracking

• Previous experience in international organizations or multilateral development banks

APPLICATION REQUIREMENTS:

Interested candidates should submit the following:

• Updated curriculum vitae (CV) highlighting relevant RPA/automation experience

• Cover letter expressing interest and summarizing qualifications

• Portfolio or examples of previous RPA projects (if available)

• Copies of relevant certifications, TOR and Diploma