Job Title: Account Control Officer

Location: Taguig City

Work set up: Hybrid

Salary: PHP 28,000-29,000

Work schedule: Graveyard shift

Headcount: 1

Qualifications:

• Bachelor’s degree in any business-related course (preferably with background in Finance or Accounting)

• With at least 2 years of working experience in account management, on-boarding/off-boarding assignment management, access provision, and perform background checks is a must.

• Proficient in MS Excel is required.

• Should be able to manage different priorities and deal with a volume of billing request and invoicing.

• Good communication skills in English

• Critical Thinking, Analytical Skills and Decision-making Skills

• Amenable to graveyard schedule

• Reject applicants with frequent job switching or serial job-hoppers

• Must not currently or formerly be employed with CGI

• No active recent application with CGI

• Should be amenable to work onsite on a hybrid setup in Taguig

Job Description

• Provide key support for processing high volumes of onboarding / off-boarding requests, monthly assignment extensions and billing rate requests

• Assist in gathering data / updates for a variety of monthly reports, preparing rosters routinely

• Act as the primary contact for client inquiries and requests

• Regularly maintain account-wide database, inputting system updates and processing client-side system access requests

• Perform background checks process diligently to comply with client mandates

• Manage external audits end to end, quarterly

• Assist in weekly timesheet distribution

• Assist in ad-hoc requests, as needed

• Perform other functions as may be required by the Team Lead and / or Service Delivery Manager

Background And Essential Skills

• Strong Communications Skills (Verbal & Written)

• Good background in Finance and Accounting

• Excellent Attention to Detail

• Excellent Organizational and Time Management Skills – able to manage different priorities and deal with a volume of requests

• Able to work effectively both independently (with minimal supervision) and as part of a team

• A motivated self-starter that takes initiative to bring issues to resolution

• Proficiency in Microsoft Office applications – with intermediate to advance skill on MS Excel

• Willingness to work on night shift (8 PM to 5 AM | 9 PM to 6 AM)