JOB HIGHLIGHTS:

• VIRTUAL INTERVIEWS

• Face to Face interviews | Walk-in applicants


• WORK ON SITE

Roles and Responsibilities

● As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure

● Making changes to existing reservations (ticket reissuance & cancellations)

● Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellations

● Utilization of Sabre/Apollo/Amadeus GDS systems & other assigned tools required when completing PNR changes

● Making outbound calls to vendors and customers as required

● Creating new PNRs for fresh bookings

Job Qualifications

● Completed 2 years in College (no back subjects)

● This position requires a minimum of 1 to 2 years recent travel services experience (Corporate Preferred)

● GDS experience required – Sabre/Apollo/Amadeus is preferred

● Extensive US domestic knowledge of travel industry, business travel destination and geography

● Internet/Website knowledge, call center experience and the ability to provide superior Client service

● Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients

● Must possess strong consultative skills, decisive and successful problem solving skills, excellent written and verbal communication skills and the ability to use the internet effectively

What we offer:

• Competitive Compensation Package with Retention Program Incentives, Performance Incentives


• In-house training


• Medical coverage +3 dependents up to 80 years old.


• Dental coverage


• Personal development programs


• Enjoy In-house Gym and Recreation Areas


• Meal and other allowances