Job title: Accounts Payable Specialist (Mandarin Bilingual)

Department: Finance & Accounting / Shared Services

Work Setup: Onsite in Aura, Taguig

Shift: Night shift, fixed weekends off

Salary Package: PHP 100,000 - PHP 105,000

Target Start Date: July 27th

HC required: 3

Teleperformance's former employees will not be considered for rehire, whether directly or through a third party.

Role Summary:

The Accounts Payable Specialist will be responsible for managing end-to-end accounts payable

processes for our Mandarin operations. This role requires a high degree of accuracy in

processing invoices, reconciling vendor statements, and resolving payment discrepancies. The

ideal candidate must possess strong accounting fundamentals and business-level fluency in

both Mandarin and English to communicate effectively with vendors and internal stakeholders

in Japan.

Key Responsibilities:

Core Accounts Payable Duties:

• Invoice Processing: Accurately review, code, and process high volumes of vendor invoices and employee expense reports within the company’s ERP system (e.g., SAP, Oracle).

• 3-Way Matching: Perform 3-way matching of purchase orders (PO), goods receipt, and invoices to ensure payment accuracy.

• Payment Execution: Prepare and execute weekly/monthly payment runs (wire transfers, ACH, checks) in accordance with company policies and vendor terms.

• Month-End Close: Assist with month-end closing activities, including AP accruals, journal entries, and account reconciliations.

• Compliance: Ensure all transactions comply with internal auditing standards, local tax regulations, and corporate policies.

Bilingual Support & Vendor Management:

• Vendor Relations: Serve as the primary point of contact for Japan-based vendors.

• Respond to inquiries regarding payment status, invoice discrepancies, and account balances in professional Mandarin (written and verbal).

• Discrepancy Resolution: Investigate and resolve billing errors, misapplied payments, or missing invoices by collaborating with procurement and receiving departments.

• Translation Support: Translate AP-related documents, vendor communications, and process guidelines between Mandarin and English as needed.

Qualifications:

Nationality:

• Open to Filipino candidates (Native and Non-Native speakers are accepted)

Language and Communication:

• Business-level fluency in Mandarin (JLPT N1 or N2 preferred; strong N3 considered) with

excellent reading, writing, and speaking skills.

• Business-level fluency in English.

• Must be able to read, write, and speak Mandarin fluently

Experience & Education:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

• 1 to 3+ years of experience in Accounts Payable, Procure-to-Pay (P2P), or general

accounting.

Technical Skills:

• Hands-on experience with major ERP systems (e.g., SAP, Oracle, NetSuite).

• Proficiency in Microsoft Office, especially Excel (VLOOKUPs, Pivot Tables).

• Familiarity with Mandarin business etiquette and corporate communication styles.

Preferred Skills (Nice-to-Have)

• Previous experience working in a Shared Services Center (SSC) or BPO environment.

• Understanding of Mandarin Consumption Tax (JCT) and withholding tax rules.

SCREENING QUESTIONS:

1. What is your level of Mandarin language proficiency?

2. Nationality

3. Highest educational attainment

4. How many years of experience do you have in Accounts Payable, Procure-to-Pay (P2P), or General Accounting?

5. What ERP systems have you used?

6. Are you amenable to working onsite in Aura, Taguig on a permanent night shift schedule?

7. Last drawn salary

8. Salary expectations

9. Can you start immediately or on July 27th?