We are seeking highly skilled professionals to join our premier US Mortgage team. This specialized role is responsible for providing expert assistance to international clients regarding home loans, escrow accounts, or debt recovery processing, ensuring strict adherence to US financial regulations.

Minimum Qualifications:

 Primary Requirement:Direct experience handling a US Mortgage account within a BPO environment.

 Alternative Requirement: Candidates without mortgage experience will be considered only if they possess strong Banking, Financial, or Collections experience in a voice-based capacity.

Key Competencies:

 * Exceptional English communication and active listening skills.

 * Strong analytical capability and high attention to financial details.

 * Proven track record of meeting performance metrics and compliance standards.

What We Offer:

 * Premium salary package reflecting your specialized financial experience.

 * Fixed weekends off (dependent on specific program alignment).

 * Comprehensive HMO benefits with dependent coverage upon regularization.