**JOB TITLE: Japanese Native Bilingual (Manila)**

WORK SET UP: Hybrid in Taguig and Mandaluyong

WORK SHIFT: Depends with the client and project but they are looking for someone who can work on a shifting schedule

Ready to join Accenture’s team of empowered people? We’re looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we’d love to hear from you! In adherence to Accenture’s process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application.

Qualifications:

• Native speakers only. Should have either N1 JLPT or JNAT certification (CERTIFICATION must be provided)

• Native Japanese speaking skills; not necessarily citizen or by ethnicity

• Nihongo reading/writing/speaking skills is a must. 

• No tech experience required

• MS Windows PC skills is also a must. 

• Effective written and oral English communication skills

• Accenture will provide PC with MS Windows OS.  Resources are expected to send/respond to emails in MS Outlook, attend teleconference calls using MS Teams, take screenshots and copy & paste screen sections to electronic documents, etc.

• Resources must be trainable and with high learnability. 

• Resources should have professionalism like reporting/leaving work on time, speedy/accurate/quality execution of assigned tasks, having attention to details, ability to do self-checking, ability to follow desktop procedures (DTP) and seek advice from immediate supervisor in case of any DTP deviations encountered etc.

• Resources will need to undergo a minimum of 3 to 6 months training. 

• Willing to work and relocate here in Manila, Philippines

• Open for those applicants who are currently in Philippines 

• Willing to work in the Philippines

Job Description

Responsibilities of the role will include:

• Update and maintain various systems/tools per standard process documentation which may include:  

• Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)  

• Audit own data entry for accuracy and make required corrections  

• Conduct data verification  

• Respond to various requests for information, as needed. Escalate to supervisor as appropriate.  

• File, archive and retrieve documents (paper-based and electronic) using filing standards  

• Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar, and punctuation.  

• Respond to information requests by searching, summarizing research results, and compiling in requested format  

• May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies  

• Follow established policies, procedures, and methods  

• May serve as technical and functional resource or super users to other team members  

• Participate in process improvement initiatives or special projects as assigned  

• Meet established goals and objectives  

• Become a subject matter expert for complex processes  

• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis.