Hiring: IT Business Analyst – US Healthcare

Work Locations:






Taguig / Cebu / Davao, Philippines













Work Setup:






Hybrid













Work Schedule:






Flexible shifting schedule, including night shifts, weekends, and holidays as required













Salary Package:






PHP 52,000–73,000













Start Date:






ASAP













Openings:






1

Job Summary

We are looking for an experienced IT Business Analyst with a strong background in Information Technology and US healthcare. The ideal candidate will support IT initiatives, digital transformation, and business process improvement projects while collaborating with technical teams, business stakeholders, and clients to deliver effective solutions.

Key Responsibilities

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  Analyze business requirements and translate them into functional and technical requirements.
  
  
  
  
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  Support IT, digital transformation, and business process improvement projects.
  
  
  
  
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  Collaborate with cross-functional teams, technical stakeholders, and business users.
  
  
  
  
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  Apply Agile and Waterfall methodologies throughout the project lifecycle.
  
  
  
  
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  Facilitate stakeholder discussions, requirement-gathering sessions, and project reviews.
  
  
  
  
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  Prepare business documentation, presentations, and project reports.
  
  
  
  
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  Communicate complex concepts clearly to clients, executives, and technical audiences.
  
  
  
  
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  Identify opportunities for process optimization, automation, and operational efficiency.
  
  
  
  
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  Support change management and implementation activities.
  
  
  
  
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  Contribute to healthcare technology initiatives, including AI/ML and agentic systems where applicable.
  
  
  
  

Qualifications

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  Graduate or Master's degree in Information Technology, Computer Science, Engineering, or a related field.
  
  
  
  
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  At least 5 years of experience in IT or Computer Science-related roles.
  
  
  
  
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  Minimum 2 years of US healthcare experience in CPO/BPO, payer, provider, or health technology environments.
  
  
  
  
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  Experience in IT projects, digital transformation, or business process improvement.
  
  
  
  
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  Knowledge of Agile and Waterfall methodologies.
  
  
  
  
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  Experience in cross-functional collaboration and stakeholder management.
  
  
  
  
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  Excellent storytelling, communication, and presentation skills.
  
  
  
  
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  Ability to engage clients, executives, and technical teams effectively.
  
  
  
  
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  Willingness to work on a hybrid setup in Taguig, Cebu, or Davao and accommodate shifting schedules.
  
  
  
  

Preferred Qualifications

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  Certifications in PMP, PRINCE2, Agile/Scrum, ITIL, or Lean Six Sigma.
  
  
  
  
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  Familiarity with AI/ML productization and agentic systems in healthcare operations.
  
  
  
  
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  Experience in data analytics, reporting, and process automation.
  
  
  
  
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  Exposure to change management and business transformation initiatives.
  
  
  
  

Recruitment Process

1. 
   
   
   
   Validation
   
   
   
   
2. 
   
   
   
   Zwayam Profile Creation
   
   
   
   
3. 
   
   
   
   HR Interview
   
   
   
   
4. 
   
   
   
   Hiring Manager Interview
   
   
   
   
5. 
   
   
   
   Onboarding

Questionnaire Link:






 https://myglit.com/lateral/cref/ea07c4745e

Interested candidates who meet the qualifications and are available to start ASAP are encouraged to apply.