Hiring: Infor M3 Mid-Level SCM Consultant

Job ID: J1125-1318

Location: Onsite – Taguig

Shift: Mid-night

Salary: Up to PHP 100,000

Headcount: 1

Role Overview

We are looking for an experienced Infor M3 Mid-Level SCM Consultant to join our ERP Application Management Services (AMS) team. The role focuses on functional support, system maintenance, and process optimization across Infor M3 SCM modules in a global support environment.

Key Responsibilities

Provide functional support for Infor M3 SCM modules

Manage incidents, service requests, and changes within SLA

Perform root cause analysis and functional troubleshooting

Execute system configuration, testing, and process improvements

Support procurement, inventory, and order fulfillment processes

Collaborate with technical teams on integrations and data issues

Maintain documentation (SOPs, functional specs, training materials)

Train and mentor junior consultants

Non-Negotiable Requirements

4–7 years hands-on experience with Infor M3 SCM

Strong supply chain process knowledge

Proven experience in AMS / application support

Experience with ServiceNow, Remedy, or similar tools

ITIL-based service delivery experience (ITIL Foundation is a plus)

Exposure to global or 24x7 AMS environments

Bachelor’s degree in Engineering, Supply Chain, IT, or related field

Experience with Infor M3 CloudSuite (CE) is an advantage

Key Skills

Infor M3 Environment Management

ITIL

Analytical & problem-solving skills

Strong communication and documentation skills

Pre-Screening Questions

How many years of experience do you have with Infor M3 SCM modules?

Do you have strong knowledge of key supply chain processes?

Do you have AMS or application support experience with Infor M3?

Do you have hands-on experience in configuration, testing, and troubleshooting?

How many years of managerial experience do you have (not TL/supervisor)?

What is your last drawn salary?

What is your salary expectation?

Are you amenable to onsite work in Taguig and a mid-night shift?

When can you start if selected?