Gratitude India

HR Service Now App | Hybrid Quezon City

5 - 10 year(s)

Philippines - Manila (Eastwood quezon city, Cubao Quezon City, Fairview Quezon City, Diliman quezon city, Bridgetown quezon City)

120 - 130 Thousand p.m

Job Description

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Role: Fullstack Developer

Timings: Night Shift (Permanent)

Industry: BPO

Work Mode: Hybrid

Functional Area: IT Software/Hardware

Key Skills:

Azure Devops
Servicenow developer
Bachelor's degree in IT/ Engineering/ Data Science

Job Title: ServiceNow HR Application Specialist

Work Setup: Hybrid (2 days WFH, 3 days onsite – Quezon City)

Shift: Night Shift
We are seeking a skilled ServiceNow HR Application Specialist to support and enhance our HR Service Delivery (HRSD) platform. This role is ideal for a technically proficient professional with experience in ServiceNow, strong integration capabilities, and a passion for driving process improvements across HR systems.
Key Responsibilities:
- Design, implement, and support HRSD solutions within the ServiceNow platform, ensuring alignment with business and IT objectives.
- Develop and manage workflows using Flow Designer, Catalog development, and end-to-end deployment processes.
- Support CI/CD lifecycle management, including test automation using Automated Test Framework (ATF).
- Work with Azure DevOps to manage stories, track progress, and communicate feature updates to stakeholders.
- Collaborate with cross-functional teams to drive adoption, improve system capabilities, and align with enterprise standards.
- Facilitate system integrations, API testing, and enhancements to ensure seamless platform functionality.
- Document processes, standards, and best practices to support continuous improvement initiatives.
Qualifications:
- Bachelor’s degree in IT, Computer Science, Engineering, or a related field.
- At least 5+ years of experience in ServiceNow, with strong knowledge of HRSD processes.
- Experience with Flow Designer, ATF, API integrations, and catalog development.
- Familiarity with Azure fundamentals and Azure DevOps.
- Strong communication, collaboration, and stakeholder management skills.
- Experience with ITSM or CMDB modules is an advantage

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Isaac Love

Recruiter - Gratitude India

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