Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and onshore.

We are urgently hiring for HR Manager for Employee Services. This is for our partner BPO company located in Makati City.

Department: Human Resources

Location: Makati

Salary: 70,000-80,000 (Basic) + Allowance

QUALIFICATIONS:

• Graduate / Post Graduate in any discipline


• 6-7 years of work experience, with a good Corporate Exposure


• Preferably with BPO experience as HR

POSITION PURPOSE:

This position has the overall responsibility of HR administrative services across all company locations. The role provides leadership to a team of executives carrying out activities spanning the employee lifecycle post-recruitment.

KEY ACCOUNTABILITIES/ RESPONSIBILITIES:

• Responsible for the smooth functioning of employee services activities across locations for international & domestic processes


• Monitoring policy implementation across the company covering the following:

Implementation of C&B policies for below manager population across locations

• Implementation of benefits for below manager population across locations


• Managing the ES team handling HR administrative activities ensuring internal customer satisfaction


• Driving & implementing new initiatives with a focus on cost reduction


• Preparation & monitoring of team budget


• Vendor management for payroll/Insurance/TPA/consultants


• Handling audits and closure of audit items on time


• Ensuring employee HR letters are published /distributed within agreed timelines


• Managing payroll for below manager population, identifying causes for revenue leakages, and ensuring that the same is plugged


• Monitoring below manager-employee database


• Benefits Administration for all employees across grades


• Ensure up-to-date reporting for headcount/attrition at the agreed frequency


• Ensure the smooth functioning of the Genie team\


• Ensuring competitive response time to internal customer needs.SPAN OF CONTROL (PEOPLE, ASSETS, etc)

Team size: 15-20 people across locations

DECISION-MAKING / AUTHORITY

• All decisions concerning employee services activities


• All actions are to be taken based on pre-decided goals.


• All financial sign-offs as per the budget approved.

KNOWLEDGE AND SKILLS (ESSENTIAL)

Knowledge of:

• Personnel & Human resources


• Administration & Management


• Law & Government


• Good interpersonal skills


• Good written and verbal communication


• Ability to work under pressure


• Strong execution ability


• Excellent ability to meet timelines


• Problem Sensitivity


• Critical thinking

Further details will be discussed once invited for an interview.

To apply, please submit your updated resume on this post and answer the pre-screening questions.

Our recruitment team will reach out to you once shortlisted.

APPLY NOW!