WORK BRIEF:

This position is responsible for handling all employee services activities relating to headcount reporting for the allocated locations. The role requires being the point of contact for operational activities for HR at the location.

CORE RESPONSIBILITIES

Perform all day-to-day operating tasks required for the completion of the HRES processes & systems.

Maintain appropriate and necessary reports on headcount, SAP and ISAM

Ensure completion of required documents from new hires

Maintain complete and accurate timekeeping and payroll records

Respond to employees’ inquiries on timekeeping, payroll and other related inquiries

Coordinate with vendor, government agencies, etc

Liaise with employees on benefits processing

Coordinate with resigned employees for exit processing

Process full and final settlement

Ability to work on extended hours if required by the payroll cycle or in exceptional circumstances.

Follow all policies and procedures for handling confidential documentation and confidential information

Compliance & Audits - Ensure compliance during HR external and internal audits for the process

Work closely with different departments including Operations, HREE, HRTA, Admin, Security, Technology, etc.

Smooth coordination with all the stakeholders to ensure timely and accurate reporting

Ensure that all employees and supervisors are aware of current information and procedural requirements

Holding periodic communication sessions with relevant stakeholders

Provide innovative solutions for concerns/challenges in the process

Other duties as assigned by the supervisor

Essential Knowledge:

Knowledge on statutory requirements

Knowledge on HR facets as required for the role and abreast of law of the land

Qualifications

Essential Skills:

Willingness to work in shifts

Communicate effectively, both orally and in writing.

Flexibility to meet business requirements and fluctuating workload, manage change

Good interpersonal skills to foster a cooperative work environment within the organization

Hardworking and Smart working attitude with openness to feedback and positive attitude

Active knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Can work independently

Can work well with minimum supervision

Bachelor’s Degree Graduate (4 or 5 years course completed)

Experience in HR facets like On boarding, statutory requirements, benefits, timekeeping(Knowledge is a must on it), payroll (Must have solid exp in it), HR systems etc. (BPO experience would be preferred) for at least 2-3years.