Gratitude India

Hiring: Tech Customer Success Specialist (Start ASAP!)

2 - 3 year(s)

Philippines - Manila (Alabang Muntinlupa City)

30 - 40 Thousand p.m

Job Description

1 candidate(s) have already applied for this Job. Don't miss out. Apply now

Role: Customer Service Executive -Chat

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Customer Service
SAAS
customer success

Our client base is expanding, and we need a tech-savvy Customer Success Specialist to guide them to victory! You will be the main point of contact for our SaaS users, helping them maximize value while keeping churn low. This is a fast-paced, onsite role with shifting schedules for a true customer advocate.
What you bring to the table:
A completed college degree.
At least 2 years of proven success in a tech/SaaS Customer Success role.
Deep knowledge of CS metrics, platforms, and top-tier customer service practices.
Readiness to work onsite at Alabang Muntinlupa city on shifting schedules and jump in right away.

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Chinmaobi Chiawolamoke

Recruiter - Gratitude India

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Manila ,

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