Healthcare Representative  

Work Location: Quezon City, Philippines 

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.  

Welcome to the relentless pursuit of better. 

Inviting applications for the role of Process Associate, Inbound and Outbound! 

Responsibilities 

Take inbounds calls – Policy servicing (Resolving queries for policies   

Make non-financial policy changes) & Claims (Status) of Life products (universal life, whole life and term)  

Qualifications we seek in you! 

Minimum Qualifications 

·         Education – High school graduate or above   

·         Relevant experience- in international– voice process inbound and Insurance/Healthcare experience  

Preferred Qualifications/ Skills 

Exceptional customer service skills, eye for details  

Work under pressure and meet performance metrics   

Team player, supporting and assisting colleagues whenever possible   

Open for feedback and Passionate about their own learning and development   

Critical thinking and decision-making skills  

Flexibility to shift timings   

Multi-tasking ability