JOB DESCRIPTION

Work with a client physician and their care team to compete documentation of clinic visits/encounters.

Support healthcare providers and their patients by using an artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits.

JOB QUALIFICATIONS

Clinical Graduate with a bachelor’s degree in a health/clinical related field such as nursing, pharmacology, kinesiology, sports medicine or occupational/speech therapy or experienced health agent.

Minimum of 1 year experience working in a healthcare setting/environment such as Utilization Management Intake º Representative, Health Insurance Claims Processor or Health Outreach Specialist.

 

Excellent written and verbal communication in English includes advance proficiency in grammar and spelling.

 

Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients.

Proficient with the use of Microsoft Office 365 and work productivity/support tools.

 

Proficient data entry and computer skills with ability to navigate multiple programs/systems and learn additional computer programs as required to perform role.

 

Successful completion of Quality Documentation Specialist Program. Successful completion is defined as meeting minimum post-training knowledge assessment score(s) and competencies.

 

Demonstrated strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsive.