Job Description:

We are hiring customer-focused professionals for our Financial Account. The role involves assisting customers with account inquiries, billing concerns, payment processing, transaction verification, and general financial service support through phone, email, and chat channels.

Responsibilities:

Handle customer inquiries related to financial accounts and services

Assist with billing, payments, and account verification requests

Resolve customer concerns while maintaining data confidentiality

Provide accurate information regarding account transactions and policies

Maintain quality service standards and productivity metrics

Document customer interactions accurately in the system.

Qualifications 

Open to: HS Graduate (old curriculum) or SHS Graduate (new curriculum)

Expro 2-5 (Minimum of 6 mos BPO experience)

Start Date: June 15, 2026