QUALIFICATIONS

Must have:

• Minimum of 3 years of relevant HR Generalist and Strategic Business Partnering with strong stakeholder management

• HR experience handling BPO accounts

• Excellent Communications skills

• Based in Mandaluyong but also open to visit sites Alabang, Mandaluyong, Taguig and QC

Job Summary:

Manage HR service delivery and ensure alignment with business and HR strategic objectives. Act as the primary connection between HR and local employees across all DTEs and serve as a local liaison to HR functions and service organizations. May include: the design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision.

• Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes

• Define the operational framework for the GU delivery of People Service process support based on the defined Business and HR Strategy

• Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce

• Provide feedback and input for improvement of all programs, processes and policies, and be accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.

• Work with the GU CoE Interlock process owners to improve the end-to-end HR delivery processes

• Ensure integration of GU People Services team with the Cross Business Service Delivery team and Field HR within the GU