Job Title: DM/GM HRBP

Work location: Cybergate Iloilo

Work set up: Onsite and open for relocation

Work shift: Shifting/ Night shift

Salary: up to 100K

Headcount: 1

Interested candidates should forward their CV to tosin@gratitudeindia.com quoting the job position.

QUALIFICATIONS:

• 7+ years of leadership experience in HR

• With relevant experience as an HRBP or HR Manager in BPO

• Willing to work in Iloilo and work from office

• Has experience in handling large accounts within the BPO industry

BRIEF JOB DESCRIPTION:

• Provide consulting and business partnering to business managers in achieving company objectives

• Develop a ‘Trusted Advisor’ relationship with key leaders at multiple levels within the supported business group.

• The role includes coaching and influencing key stakeholders and managers to make decisions compatible with sound human resources best practices.

• Ensuring seamless delivery of HR support services and disciplinary procedures and Responsible for coordinating several human resources functions such as recruitment, employee relations, facilitation, records, benefits and employee services

• Lead career planning and personal development initiatives (including Succession planning and mentoring) with all team members

• Preparation of high-quality MIS to support detailed analysis and appropriate decision-making. Assisting the training teams with innovative ideas in training and coordinating the training process. Employee welfare and engagement.

• Manage escalation of Grievances

• Talent management, Performance Management

• Counseling / Training employees for performance and capability building in conformance with goals. Good team player and eager to take added responsibilities

• Ensure team deliverables on time

• Interact with teams/ individuals as part of formal/ informal groups so as to feel the pulse of the organization and bring about changes/ improvements

• Employee retention by ensuring a friendly and conducive environment.

• Experience in implementing HR policies and procedures

PRE-SCREENING FORM:

• How many years of relevant HRBP/ HR Manager experience in BPO?

• Years of leadership experience in HR:

• Do you have experience in handling large accounts within the BPO industry

• Where are you currently residing?

• Are you amenable to working onsite or relocating in Iloilo City, for a shifting work schedule?

• Last drawn salary

• Salary expectation

• This is urgent hiring, can you resume immediately?