Are you fluent in both Thai and English and passionate about delivering top-tier customer experiences? We are looking for customer-centric professionals to join our team. Whether you are an experienced BPO professional or looking to kickstart your career in customer support, we want to hear from you.

Responsibilities:

• Professionally manage inbound and outbound customer interactions via phone, email, and chat in both Thai and English.

• Assist customers with account updates, billing questions, and product inquiries while delivering a seamless experience.

• Communicate clearly and empathetically with diverse customer bases across regions.

• Accurately document customer interactions and case updates using internal CRM tools.

• Consistently meet performance targets across quality, productivity, attendance, and customer satisfaction