-Completed at least 1 year in college

-Airline experience of at least 6 months

-Required to have experience using GDS or reservations and ticketing tools. (Web-based tools or the website of the account is not considered).

-Customer Service Experience of at least 1 year (including the 6 months Airline Experience in the count)

-Channel Experience in Phone or Chat/Email. Multi-channel experience is preferred.

-Strong analytical skills to identify the cause of problems & recommend solutions

-Strong verbal and written English communication skills

-Amenable to work in rotating shifts

-Can work in Ortigas Center, Pasig City

Salary package up to 30k

Virtual Recruitment: All processes will be done remotely - Phone interviews & Online assessments