Customer Service Representatives
0
- 5 year(s)
Philippines -
Manila
(Pasig)
Job Description
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Role: Customer Service Executive
Timings: Rotational Shifts (Permanent)
Industry: BPO
Work Mode: Work from office
Functional Area: ITES / BPO / Customer Service
Process: Voice
Key Skills:
- Call Center
- CRM (Customer relationship Management)
- Customer Service
- Technical Support
- inbound calls
- Data Entry
- order management
- Data Privacy
- billing process
- Payment processing
- Customer experience management
- Service Level Agreements, Contracts
- telecommunications industry
- Computer Literacy
- Invoice Management and creation
- Basic troubleshooting
- Good exposure in to escalation management
- International Voice Support & Professional Communication
- Strong background in Lead-to-Activate, order fulfilment, customer delivery and service activation operations.
- Experience in customer data management or enterprise data operations.
- Web Chat, Email & Digital Customer Support
- Customer Service Operations
- • Excellent facilitation, communication, and documentation skills.
Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.
Nagenda Marukurti
Recruiter - Gratitude India
Manila ,
Followers
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