Customer Service Representative (CSR) / Technical Support Representative (TSR)
2
- 5 year(s)
Philippines -
Manila
(Eastwood quezon city)
20
- 30 Thousand p.m
Posted By: Stephen Odebiyi
Job Description
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Role: Customer Service Executive -Technical
Timings: Rotational Shifts (Permanent)
Industry: BPO
Work Mode: Work from office
Functional Area: ITES / BPO / Customer Service
Process: Semi-Voice
Key Skills:
- BPO industry
- BPO Hiring
- voice account
- BPO Call center
- good communication skills
- Technical Customer Support/Operations
- Telephone, Chat, & Email support
-
Join Cognizant and be part of a dynamic team supporting a specialized E-Signature Software Account! We are looking for dedicated individuals with strong customer service background to provide excellent support through voice, email, and chat channels.:
Application Process:
Virtual Processing Schedule: Monday to Friday, 10:00 AM – 6:00 PM
Virtual Room Link: https://ampersand.webex.com/meet/Cognizant.Tagroom01
Note: This is a full-time position with rotational shifting schedules.
Qualifications
- Education — At least Senior High School Graduate (SHS Grad); or Completed 2nd year in college (with no back subjects); or have at least completed 72 units; Bachelor’s degree graduate is also welcome.
- Experience — At least 17 months of Customer Service Representative (CSR) experience in Voice, Email, and/or Chat support.Ideally with background in technical customer service accounts (e.g., software, IT, or tech-related support).
- Excellent communication skills (both written and verbal) in English.
- Must be willing to work onsite at our Bridgetowne, Quezon City site.
- Willing to work on a shifting schedule (including nights, weekends, and holidays as required).
- Basic Salary: ₱22,000 – ₱28,000 (depending on experience and interview performance)
- Opportunity to work with a global leader in technology services
- Competitive benefits package (HMO from day 1, performance incentives, and career growth opportunities)
- Validation
- Talkpush Exam (sent via email)
- Virtual Interview
Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.
Stephen Odebiyi
Recruiter - Gratitude India
Manila ,
Followers
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