• Handle customer inquiries and provide accurate information and solutions.

• Resolve customer concerns professionally and efficiently.

• Maintain high standards of customer service and customer satisfaction.

• Communicate clearly with customers and follow established procedures.

• Ensure accurate documentation and proper handling of customer records.

• Meet performance, quality, and productivity targets.

Key Requirements:

• 1–4 years of relevant customer service experience.

• Preferred industry background: Utilities, Telecom, Insurance, Banking, or Financial Services.

• Good verbal and written communication skills.

• Strong problem-solving and customer-handling abilities.

• Must be willing to work on-site at the assigned location and during the assigned shift.

• Must have the following mandatory documents available: Transcript of Records (TOR), Diploma, and Certificate(s) of Employment (COE).

Hiring Process: Validation → Virtual Interview → Submission of Required Documents → Job Offer (JO).

Important Notice: Strictly no walk-ins. Candidates must complete the required validation and virtual interview process. Applicants should have all mandatory documents ready.