Job title : Customer Service Representative – Cebu

Company: Teleperformance
Work Locations: Cebu – Insular and Cebu – IT Park

Job Description :

We are looking for motivated and customer-oriented individuals to join our growing team as Customer Service Representatives.

As a Customer Service Representative, you will assist customers with inquiries, provide accurate information, resolve concerns, and ensure a positive customer experience.

Available Locations & Qualifications :

1. Cebu – Insular

• At least High School or Senior High School Graduate.

• Minimum 6 months of Customer Contact Experience (CCE).

2. Cebu – IT Park

• At least High School or Senior High School Graduate.

• Minimum 6 months of Customer Contact Experience (CCE).

Key Responsibilities :

• Handle customer inquiries and provide accurate information.

• Resolve customer concerns professionally and efficiently.

• Maintain a positive customer experience.

• Follow company policies and service quality standards.

• Meet assigned performance and customer satisfaction targets.

Requirements :

• Good communication and customer service skills.

• Willing to work onsite in Cebu.

• Willing to work on shifting schedules.

• Must meet the specific qualifications of the preferred location.

• Willing to undergo the recruitment and assessment process.

• Must be willing to work with Teleperformance Cebu.