Job title : Customer Service Representative – Multiple Locations

Locations: Pasig and Lipa City, Philippines

Job Description :

We are hiring Customer Service Representatives for our Telecommunications and Media & Entertainment accounts.

We are looking for customer-oriented individuals with good communication and problem-solving skills to assist customers, address inquiries, resolve concerns, and provide excellent service.

Available Positions & Qualifications :

1. Pasig – Telecommunications Account

• Minimum 6 months of BPO experience.

• High School Graduate.

2. Lipa City – Media & Entertainment Account

• Minimum 6 months of BPO experience.

• High School Graduate.

Key Responsibilities :

• Handle customer inquiries and provide accurate information.

• Address customer concerns and offer effective solutions.

• Maintain a positive customer experience.

• Follow company policies and service quality standards.

• Meet assigned performance and customer satisfaction targets.

Requirements :

• Good communication and customer service skills.

• Willing to work onsite.

• Willing to work on shifting schedules.

• Must meet the specific educational and work experience requirements of the chosen position.

• Willing to undergo the recruitment and assessment process.