Job title : Customer Service Representative

Locations: EDSA Greenfield | Fairview Terraces | Vertis North

Job Description : 

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Service Representatives. The role involves handling customer inquiries, providing accurate information, resolving customer concerns, and delivering a positive customer experience.

Key Responsibilities :

• Handle customer inquiries and provide accurate information.

• Assist customers with their concerns and service requests.

• Resolve customer issues professionally and efficiently.

• Maintain a positive customer experience.

• Follow company procedures and service quality standards.

Qualifications :

EDSA Greenfield

• At least High School or Senior High School Graduate.

• No call center experience required.

• Minimum 6 months of Customer Contact Experience (CCE) is an advantage.

Fairview Terraces

• At least High School or Senior High School Graduate.

• No call center experience required.

• Minimum 6 months of CCE is an advantage.

Vertis North

• At least High School or Senior High School Graduate.

• No call center experience required.

• Minimum 6 months of CCE or 12 months of BPO experience is an advantage.