Customer Service Associate (Insurance/Health)

Location: Alabang

Salary: 25000-30000

START ASAP!

The candidates should meet the following criteria:

Education: College graduate, associate degree graduate OR 2 years college completed
Experience: 1 year in insurance, healthcare, or financial accounts (any or combined)
Willing to work on-site setup and on a shifting schedule

Customer Service Associate

The candidates should meet the following criteria:
Education: completed 1st year of college
Experience: at least 6 months
Willing to work in Alabang


About the Role

We are looking for a skilled and motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.

Responsibilities

• Develop, test, and maintain reliable, scalable, and user-focused solutions.
• Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
• Write clean, maintainable, and well-documented work following best practices.
• Troubleshoot issues, optimize performance, and improve overall quality.
• Track progress, communicate updates clearly, and contribute to continuous improvement.

Skills

• Strong foundation in role-relevant tools, platforms, and best practices.
• Ability to plan, execute, measure, and improve work with attention to detail.
• Good communication, ownership, collaboration, and time-management skills.

Benefits

• Competitive compensation and growth opportunities.
• Collaborative work culture with learning and development support.
• Opportunity to work on meaningful products and business problems.

Work Environment

This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.