Roles and Responsibilities :

• Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.

• Learn to identify customer needs or desires in order to recommend the appropriate product or service.v

• Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.

• Keep a record of incoming inquiries to be able to reference at a later date.

• Be able to process orders, forms, applications, or requests.

• Work with colleagues when necessary to resolve customer complaints.

• Provide feedback to other departments to help improve sales, marketing, and business processes.

• Learn about the products inside and out to be able to answer any questions from customers.

Qualification :

Experience in BPO

College Graduate

Benifits :

High incentives

Free convenience and meal