Job Description
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Role: Customer Service Executive
Timings: Rotational Shifts (Permanent)
Industry: BPO
Work Mode: Work from office
Functional Area: ITES / BPO / Customer Service
Process: Voice
Key Skills:
- Conflict Resolution
- Conflict resolution
- CRM (Customer relationship Management)
- Customer Service
- Multitasking
- Problem Solving
- Sales
- Sales Closing
- Telemarketing
- Time Management
- Customer Management
- Communication Skills
- Customer Acquisition
- Customer Engagement
- Business Development
- Upselling
- customer support
- voice process skills
- Telesales
- .Service Delivery
- Lead Generation
- Communication & Interpersonal Skills
- Outbound and inbound calls
- CRM software
- Telephone, Chat, & Email support
- Adaptability
- Excellent written and verbal communication skills.
- Deep understanding of service excellence & complaint handling
- Client Relationship Management
- Order Management / Sales Operations
Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.
Nagenda Marukurti
Recruiter - Gratitude India
Davao ,
Followers
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