Customer Service Representative

Insurance Account

Work Setup: Onsite

Location: EXL Cebu Site

Experience Required:

- Minimum SHS grad 

- Minimum 1 year BPO voice experience required

- Strong English communication skills required

Compensation and Benefits:

- Competitive salary package with allowances

- Night differential and holiday pay

- HMO coverage on day 1 + dependent coverage upon regularization

- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG

- 13th month pay and paid leaves

- Account-based incentives and annual appraisal

Requirements:

- At least 18 years old

- Computer literate with navigation skills

- Willing to work onsite in Cebu

- Amenable to shifting schedules

Hiring Process:

- Initial phone screening

- assessment

- final interview 

- Fast-track hiring for qualified candidates