Position: Customer Service Representative (Clinical) – Voice

Profile: Allied Health

Work Setup: 100% Onsite

Work Locations:

• Northgate Cyberzone, Alabang

Schedule: Shifting / Graveyard

Compensation & Benefits

• ₱28,000 Basic Pay + ₱1,000 Flex Fund Allowance

• 20% Night Differential

• HMO (Employee Day 1; Dependents upon certification)

• Life & Accident Insurance

• Annual Performance-Based Increase

• 13th & 14th Month Pay

Qualifications :

Profile 1

Experience:

• At least 1 year of direct adult patient care, such as:

Long-term care

Home and community-based services

Hospital or facility-based care

Case management

Work with managed care organizations

OR

• At least 1 year BPO Healthcare experience (Member or Provider; mixed with Member transactions)

Education:

• Must be a 4-year graduate of any Allied Health course:

Physical Therapy

Occupational Therapy

Respiratory Therapy

Medical Technology

Radiologic Technology

Pharmacy

Psychology

Nutrition

Social Work

Profile 2

Experience:

• At least 2 years of direct adult patient care, such as:

Long-term care

Home/community-based services

Hospital/facility settings

Case management / managed care organizations

OR

• At least 2 years BPO Healthcare experience (Member or Provider; mixed with Member transactions)

Education:

• 2-year associate course or 4-year college graduate (any course)