Job title: CRM Lead
Work set up:
Hybrid: Work On-site: 3-4 Days / Remaining day(s) can be WFH ( Manila , Quezon City)
Work shift: Night Shift / Graveyard
Experience: 5years+
Start date: TBD
Headcount: 1

Qualifications:
• Bachelor's degree
• Strong industry and product knowledge in Microsoft Dynamics CRM 365
• Good understanding of OO (Object Oriented) programming.
• Excellent knowledge of SOA based architecture REST/SOAP.
• Proficiency in C#, .Html ,jQuery, JSON, JavaScript, JavaScript Frameworks, Model Binding, and Asynchronous programming.
• Good understanding of SSRS and CRM Reports
• Good understanding of integrations with Dynamics CRM
• Azure tools and technologies
• Power platform exposure is a must have with strong experience in power automate, canvas app/Model driven apps
Good to Have:
• MS Dynamics CE experience (Certifications a plus).
• Experience designing and implementing systems that integrate with .NET application’s API.
• Proficiency in ASP.net MVC framework and techniques.
• Skills in web services, XML, HTML5, SharePoint, SSIS, SSRS, MVC.
• Not a job hopper


Responsibilities:
• Design and develop systems to support business and technical requirements in CRM platform
• Work with customer stakeholder to analyse business requirements, define functional specifications, and consult with clients on operational uses of the CRM platform
• Responsible for owning and delivering software enhancements, minor projects, defect resolutions and integration of features in Dynamics 365
• Minimum 5 years of experience in configuration and customization of Microsoft Dynamics CRM 365
• Identify design problems and devise elegant solutions across technologies. Take a user-centred approach and rapidly iterate.
• Experience in Agile development experience.
• Strong analytics and problem-solving skills, interpersonal and teamwork skills. Sensitive to working in a multicultural environment.
• Must have strong communication skills and be comfortable in liaising with client stakeholders
• Independently drive a team of developers to deliver the overall solution; Should have working knowledge leading offshore teams from onshore
• Ability to work effectively under stress and to juggle multiple priorities within tight deadlines.


Recruitment Process:
•Paper screening (endorsing profile to Operations team to identify if candidate meets the basic requirement/qualification for the position)
•L1 Interview (Interview process with Practice/Operations Team)
•L2 Interview (Optional)
•Technical assessment/Final Interview (Conducted by Customer's Operations team)


Pre-screening Notes:
• Highest Educational Attainment?
• Do you have knowledge with Microsoft Dynamics CRM 365?
• How many years of relevant experience do you have for this role?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work Hybrid in Quezon City with a Night Shift schedules?
• When are you available to start once hired?