Salary: 30K

Headcount: 3

Target start date: ASAP

The role is primary responsible is to:

•Partner with internal and external client/stakeholders to identify and analyze process performance areas that need improvement and/or performance solutions with its training content and materials.

•Create and propose contents and materials to close performance gaps and meet business objectives.

•Collaborate with process training team to create instructional designs, Curriculum, lesson structures, outlines, storyboards and eLearning courses

• Coordinate with LMS administrators to publish online courses and other digital solutions onto company servers and LMS.

• Test, QAs, and troubleshoots digital solutions on company servers and LMS.

• Pilot and observe new training with different groups of learners to validate content and timing.

• Provide train the trainer instruction to ensure proper implementation of facilitator-led or blended training.

• Provide feedback to stakeholders on pilot projects and improvement plans.

Essential Functions: 

• Design, Development, and Implementation (60%)

• Develop and conduct Train-The-Trainer (TTT) sessions.

• Maintain source materials and final content in a shared location (SharePoint) to be used for future development

needs.

Project and Program Management (20%)

• Develop timelines and project plans for development, deliver project plans, and receive approval of timelines.

Training Supervisor to develop action plan to address risks and meet timelines.

• Conduct post-project analysis to determine the quality of implementation and provide feedback recommending

training modifications.

• Institute partners of capability development team for identifying the right program or seeking guidance

• Vendors, for any material/ service availed

Organizational Relationships

Reports To : AM/Manager/Senior Manager, L and D Supervises : Executives/ Sr. Executives/ Trainers/LAMs/OMs

Skills

Technical Skills

•Advance knowledge of MS Office applications like – PowerPoint, MS Word and MS Excel

• Knows Learning Management System

• eLearning development

Soft Skills (Minimum)

• Project management

• Basic domain knowledge

Education Requirements

• Minimum of 2 years of college education

• Domain-related training background

Work Experience Requirements:

• Should have at least 1-year training background

• Should be a regular employee

• At least B2 in Language Assessment