We are currently pooling experienced professionals for our premium, high-volume Telecommunications account. This role demands highly resilient individuals capable of delivering technical support, billing resolution, and retention solutions for a global telco market.

Minimum Qualifications:

 Education: Minimum of a Senior High School Graduate.

 Experience: Strictly open to experienced professionals only (minimum of six months of prior BPO experience required).

Core Responsibilities:

 * Troubleshoot network, device, and service connectivity issues efficiently.

 * Manage complex billing disputes and provide accurate account updates.

 * Recommend tailored service upgrades to enhance customer retention.

What We Offer:

 * Industry-leading basic salary with premium telco allowances.

 * Uncapped performance incentives and account bonuses.

 * Comprehensive medical and dental benefits (HMO) upon day one.

If you are an experienced BPO agent looking for a challenging yet highly rewarding account, this is your next career step. Submit your application today for prioritized screening.