Key Skills: BPO Trainer, BPO Healthcare.

Location: Taguig

Job title: Trainer

Account: Healthcare

Work set-up: Onsite, shifting

Location: Market! Market! Taguig

Salary: 30K-35K

Qualifications:

 Candidate must be a high school graduate, senior high school graduate, associate graduate, and/or college-level

 Candidate must have one to two years of experience in healthcare account and Trainer role

 Excellent communication skills, both in written and oral

 Must be willing to work on a shifting schedule and work on-site in Market! Market! BGC

Essential Functions/Responsibilities:

 Conducts the necessary training to all associates within the organization

 Apply communications and training techniques to facilitate the appropriate use of knowledge

resources in Allsec’s business activities by coordinating and/or facilitating end-user learning sessions.

 Maintain a relevant repository of re-usable communication and training material

 Identify, coordinate and implement initiatives related to learning/knowledge and ongoing floor

support

 Performs Monitoring and provides feedback to the Management Team and to the Client

 Participates and coordinates in Quality Calibration Sessions with the clients and the management

team

 Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet

requirements and needs

 Identify, coordinate and implement initiatives related to learning/knowledge and ongoing floor

support

 Adhere to all HIPAA guidelines and policies

 Perform other projects and duties as required

Exciting benefits await you!

 Non-taxable allowance

 HMO Coverage upon hire

 Vacation Leaves up to 24 credits

 Sick Leave Conversion

 Group Accident Insurance

Benefits:

 Additional leave

 Company Christmas gift

 Company events

 Employee discount

 Health insurance

 Opportunities for promotion

 Promotion to permanent employee

Schedule:

 8 hour shift

 Afternoon shift

 Day shift

 Night shift

 Overtime

 Rotational shift

Supplemental pay types:

 13th month salary

 Overtime pay

Experience:

 Trainer: 2 years (Preferred)

 BPO: 2 years (Preferred)