Are you fluent in Spanish and English with experience in the Banking or Financial Services industry? Join our team as a Bilingual Spanish Customer Service Representative and provide exceptional customer support for a leading financial account.

Key Responsibilities

• Deliver excellent customer support in Spanish and English via phone, chat, or email.
  
• Handle customer inquiries related to banking and financial services.
  
• Resolve customer concerns professionally while ensuring a high-quality customer experience.
  
• Maintain accurate customer records and comply with company policies.
  

Requirements

• Completed at least 2 years of college.
  
• 6 months–1 year of international Banking or Financial BPO experience.
  
• Fluent in Spanish (spoken and written) and English.
  
• Strong communication and customer service skills.
  
• Willing to work onsite in MOA, Pasay City on a night shift.