About the Role:

The System Administrator is responsible for managing and maintaining the organization’s IT infrastructure, ensuring optimal performance, security, and availability of systems and networks.

The role involves proactive maintenance, troubleshooting, and continuous improvement of IT services.

Scope of Work/Responsibilities

System Management:

•Install, configure, and maintain operating systems, software, and hardware.

• Manage user accounts, permissions, and access controls.

• Monitor system performance and ensure high availability.

Network Administration:

• Configure and maintain network devices (routers, switches, firewalls).

• Monitor network performance and troubleshoot issues.

• Implement and manage VPNs and remote access solutions.

Security Management:

• Implement and maintain security protocols and measures.

• Conduct regular security audits and vulnerability assessments.

• Manage antivirus, anti-malware, and other security tools.

Backup and Recovery:

• Develop and implement backup and disaster recovery plans.

• Perform regular backups and test recovery procedures.

• Ensure data integrity and availability.

Documentation and Reporting:

• Maintain detailed documentation of system configurations, changes, and procedures.

• Generate regular reports on system performance, security incidents, and maintenance activities.

Support and Troubleshooting:

• Provide technical support to end-users and resolve IT-related issues.

• Troubleshoot hardware and software problems.

• Coordinate with vendors for hardware and software support.

Education and Work Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• Minimum of 5 years of experience in system administration.

Technical Knowledge

• Proficiency in Windows and Linux operating systems.

• Knowledge of network protocols, routing, and switching.

• Experience with virtualization technologies (VMware, Hyper-V).

Soft Skills

• Strong problem-solving and analytical skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

Tools/Software

• Familiarity with monitoring tools (Nagios, Zabbix).

• Experience with configuration management tools (Ansible, Puppet).

• Proficiency in scripting languages (Python, Bash).

Others:

• Should be amenable to work on a hybrid set up in Mandaluyong

• Must not be a job hopper who only works for less than a year per company

• CompTIA Network+, CompTIA Security+, or equivalent certifications.

• Microsoft Certified: Azure Administrator Associate or similar.

Reporting and Coordination

For the provision of staff augmentation services, the Agency Personnel will take instructions from the Manager at the Information Technology Department at ADB and work closely with the project team, internal and external stakeholders.