Position: Assistant Manager - Solar Asset Performance
Location: Eastwood, Quezon City
Salary: 140K to 160K gross
Work set up: On-site
Work shift: Shifting
Target start date: Nov 7, 2025
Headcount: 2

Work Where People Matter:

We’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.

Why You’ll Love It Here:

 Growth you can see – promotions and career paths await
 Learning that sticks – training to sharpen your skills
 Learning that sticks – training to sharpen your skills
 A workplace that cares – inclusive, supportive, and people-first
 Health coverage you can count on

Your Day-to-Day:

 Lead and mentor a team of Asset Engineers, overseeing remote system investigations and performance analysis.
 Monitor solar PV systems via advanced platforms (e.g., VCOM, NetSuite) to identify issues, defects, and optimization opportunities.
 Troubleshoot system faults and coordinate timely resolutions.
 Manage service inquiries, warranty claims, and supplier engagement for technical support and replacement parts.
 Oversee the creation of service orders, bills of materials, and accurate documentation in NetSuite.
 Generate and present performance reports (monthly, quarterly, annual) to clients and stakeholders.
 Collaborate with subcontractors, clients, and internal teams to deliver operational excellence.
 Ensure compliance with O&M contracts, inspections, and regulatory requirements (including LGC submissions).

What We Are Looking For:

 A bachelor’s degree in Engineering, Renewable Energy, or a related technical field is highly preferred.
 With BPO experience preferred
 5+ years’ relevant experience in solar asset management, performance engineering, or O&M.
 2–3 years of relevant managerial or supervisory experience
At least 1 year of experience in the solar energy industry (local or onshore)
Knowledge of monitoring tools
 Knowledge of solar PV systems, monitoring platforms (e.g., VCOM, SCADA), and performance analysis tools (e.g., PVsyst, NetSuite).
 With solar industry experience, operations and maintenance. Knows how the solar asset works.
 Ability to troubleshoot technical issues, manage service cases, and oversee reporting requirements.
 Should have People management and client management skills
 Knowledgeable of Solar performance monitoring platforms
 Good communication skills and strong stakeholder management skills, with
experience liaising across suppliers, subcontractors, and clients.
 Leadership experience in managing technical teams is an advantage.
 Willing to work onsite in Eastwood, Quezon City, and amenable to a shifting
schedule.
 Should not be a job hopper who only works for less than a year per company
 Must be a Filipino and a resident of the country
 Requires a candidate with recent and relevant experience. This is a must—if the candidate does not have recent and relevant experience, they will be automatically rejected.

Recruitment Process:

3 interviews (Virtual process)
1. Recruitment team
2. Operations
3. Client

Interested and qualified Candidates should send their CV to esther.igweonu@gratitudeindia.com