JOB DESCRIPTION:

• Responsible for sourcing new business opportunities for the company as well as penetrating competitors' stronghold accounts. Manages the sales process from the initial point of contact  (lead generation) to presentations, proposal preparation.

• Oversees/coordinates production of projects from turnover to the call center management team until preparation of final report.

• Responsible to develop and execute marketing and sales strategies and plans for different industries in the market.

• Recommends/proposes to clients possible solutions/strategies on improving customer relationship from pre to post sales i.e. acquisition, customer care, retention/recovery and loyalty marketing programs.

• Ensure customer retention, recovery and profitability.

Work set up: Hybrid with 2-3 days of work from office. Office Address - 2/F Pavilion Greenfield District, Mandaluyong, 1552 Metro Manila

Work schedule: Midafternoon shifts however it is work based it can be rotational

Base Pay: 45,000 - 65,000 (But can go beyond depending on the candidate's skills/credentials

REQUIRED SKILLS:

•  Market Research and Analytics centered/focused (Preferrably experience with BPO but still endorse candidates whose experience is non-BPO so we can let the hiring team review)

• Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management, Commerce, Marketing, Mass Communications or equivalent.

• Minimum Experience of 2 years in dealing with local/offshore clients required

• Experience in sales and client management within a call center preferred

• Preferably 1-4 years experience employees specializing in Marketing/Business Development or equivalent.

PRE-SCREENING FORM:

• Total years of experience in Market Research and Analytics and from what industry (BPO or NON-BPO)

• Highest Educational Attainment

• Years of experience in dealing with local/offshore clients:

• Years of experience in sales and client management within a call center industry

• How many years of experience are relevant to Marketing/Business Development?

• Last drawn salary

• Salary expectation

• Notice period