We are seeking customer-focused and detail-oriented professionals to join our Healthcare Customer Service team. The role involves assisting patients with appointment scheduling, insurance verification, account inquiries, and general healthcare support while delivering excellent customer experience.

Key Responsibilities:

• Handle inbound and outbound customer interactions 

• Provide accurate patient and account information 

• Coordinate with healthcare providers and internal teams 

• Maintain professionalism and confidentiality in all transactions

Qualifications:

Fresh graduates or candidates with experience in any local or international voice account

Good communication skills, both written and oral

Passionate about customer service and patient satisfaction

Ability to handle calls

Must be willing to work on a shifting schedule

Competitive salary, incentives, HMO, and career growth opportunities await qualified candidates.