Customer Service Representative for the Newest Healthcare Account in Cebu

Account: Healthcare Account

Work Schedule: Fixed Night Shift (with 20% Night Differential Pay)

Work Arrangement: Work Onsite

Key Responsibilities:

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  Taking calls according to policies, procedures, and standards with defined quality 

  
  


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  Handling customer's concerns, queries, and complaints 

  
  


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  Staying updated with company policies and procedures 

  
  


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  Keeping company information secured and confidential.
  
   

  
  

Qualifications:

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  College graduate of any 4-year course

  
  


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  SHS graduate or undergraduate completed 2nd year in college

  
  


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  Preferably with healthcare BPO experience

  
  


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  English communication skills

  
  


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  Basic computer knowledge and operation

  
  


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  Ability of analyze and solve customer's concern

  
  


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  Ability to maintain the highest level of confidentiality interpersonal skills

  
  


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  Ability to work in a team fostered environment

  
  


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  Ability to work in a multi-tasked environment

  
  


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  Ability to prioritize and organize work

  
  


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  Ability to adapt to a flexible schedule

  
  


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  Healthcare background is a good to have, but not must have

  
  

Rewards and Incentives:

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  Competitive salary 

  
  


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  Amazing incentives and rewards

  
  


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  HMO and Insurance as early as day one of employment

  
  


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  State of the art facilities (Gym, Karaoke, Pantry, etc.) 

  
  


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  20% Night differential pay 

  
  


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  Career growth opportunities 

  
  


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  Accessible work location 

  
  


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  Fun environment 

  
  

Rewards and Incentives:

• Competitive salary

• Amazing incentives and rewards!

• HMO as early as day two

• State of the art facilities (Gym, Karaoke, Pantry, etc.)

• Night shift differential pay

• Career growth opportunities

• Accessible work location

• Fun environment