About this role

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic support and ensuring the smooth functioning of the systems.

Job Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Ensure the smooth functioning of critical business systems.
• Identify and resolve issues within multiple components of the systems.
• Collaborate with cross-functional teams to address system-related challenges.
• Conduct root cause analysis and implement effective solutions.

Professional & Technical Skills:
• Required Skill: Expert proficiency in Google Kubernetes Engine.
• Strong understanding of application support principles and best practices.
• Experience with DevOps practices and tools.
• Knowledge of cloud computing platforms and technologies.-
• Familiarity with containerization and orchestration technologies.
• Experience in troubleshooting and resolving system issues.
• Ability to analyze and interpret system logs and performance metrics.
• Excellent problem-solving and communication skills.

Additional Information:
• The candidate should have a minimum of 3 years of experience in Google Kubernetes Engine.
• This position is based at our Manila office.
• Open to applicants who are currently in the Philippines and already have the right to live and work in this country are eligible for this role